Effective Date: July 20, 2026
At Lotus Holistic Healthcares, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you visit our website or use our telehealth and mental health services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, schedule an appointment, or complete any forms on our website, we may collect:
- Full Name
- Email Address
- Phone Number
- Date of Birth (when applicable)
- Mailing Address
- Insurance information (if applicable)
- Information you voluntarily provide regarding your health or treatment needs
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser type and version
- Device information
- Pages visited
- Date and time of your visit
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide telehealth and mental health services
- Respond to inquiries and requests
- Improve our website and user experience
- Send appointment reminders and important updates
- Comply with legal and regulatory obligations
- Maintain the security and integrity of our services
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.
You may choose to disable cookies through your browser settings; however, doing so may affect certain features of the website.
Protection of Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable methods to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Telehealth Privacy
Because we provide telehealth services, we understand the importance of confidentiality.
Any information shared during telehealth appointments is handled with strict confidentiality and in accordance with applicable healthcare privacy laws and professional standards.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only when necessary with:
- Healthcare providers involved in your care
- Secure technology or service providers supporting our operations
- Insurance providers (when applicable)
- Government authorities when required by law
- Legal or regulatory agencies as permitted or required by applicable law
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
We encourage you to review their privacy policies before providing any personal information.
Data Retention
We retain personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our policies.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of certain personal information
- Withdraw consent where applicable
- Request restrictions on certain data processing activities
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website is not intended to collect personal information from children without appropriate parental or legal guardian consent. If we become aware that information has been collected improperly, we will take reasonable steps to remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated Effective Date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Lotus Holistic Healthcares
Phone: (602) 707-6582
Email: lotusholistichealthcares@gmail.com
We are committed to protecting your privacy and responding promptly to your questions or concerns.